AT PPLCONNECT WE BELIEVE YOUR INFORMATION BELONGS TO YOU AND WE ARE ONLY ENTRUSTED TO HELP YOU BETTER ACCESS AND USE THAT INFORMATION FROM ANYWHERE THAT YOU DESIRE.
WHAT INFORMATION WE COLLECT
We aim to collect, use and disclose only such information as is required to enable us to better manage your account, to provide the HotelMyPhone Service, to maintain our customer/visitor lists, to respond to your inquiries or provide feedback, for identification and authentication purposes and for service improvement.
“Personal Information” is personally identifiable information, such as your name, address, e-mail address, credit card information, birth date and gender. At the time of collection, we will clearly identify the information being collected and the purposes for which it will be used. We may collect Personal Information through registration processes; communications with you; information downloads; service purchases; user support and surveys.
HOW WE COLLECT INFORMATION
Registration: In order to install the HotelMyPhone App and use the HotelMyPhone Service you must register with us and provide PPLCONNECT with certain Personal Information. When you sign up the Personal Information that will be required may include your full name, email address, phone number. In general, none of your account registration information will be shared with any other users of the Website or our Services unless you use the HotelMyPhone Service to contact other users who are in your contact list. You also understand that although you will not have a public profile, PPLCONNECT and others may be able to identify you if you contact them using the HotelMyPhone Service. We may also ask for your credit card details if you purchase HotelCredits for use against any usage-based charges.
Device Data: Depending on how you access the HotelMyPhone Service, we will receive the internet protocol address of your computer or the proxy server that you use to access the web, your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system (if you are accessing Services using a mobile device), and the name of your ISP or your mobile carrier. We may also receive location data passed to us from third-party services or GPS-enabled devices that you have set up.
Mobile Data: If you have downloaded the HotelMyPhone App, we will have access to device data that may include Personal Information through an automatic sync of the HotelMyPhone App with your device. This information will be stored on our servers and automatically updated on a continuous basis. Personal Information we will have access to through your mobile device may include your email address, phone number, account details, contact list, SMS messages sent and received and call logs (‘Mobile Data’).
By downloading the HotelMyPhone App you consent to us having access to your contacts list on your mobile device, as well as visibility of any text messages or phone calls made while using the HotelMyPhone Service. We will not sell or use your contact list to send any communications to your contacts that you have not authorized and will not disclose your SMS messages or call logs to third parties except in limited circumstances (see further Limited Disclosures to Third Parties below).
HOW WE USE INFORMATION
Mobile Data. We use Mobile Data to track the utility and usage of the HotelMyPhone Service, to modify and improve the HotelMyPhone App and Services and to improve your PPLCONNECT experience. As described above, we will also use your phone number in the HotelMyPhone Service so that when you make calls and SMS, your ID will show to your call recipients as the phone number you provided on registering to use the HotelMyPhone App.
Anonymized Data. We aggregate data (including Device Data and Mobile Data) which is anonymized, Non-Personal Information for use in a variety of ways in our business including for analytics and to improve our products and services.
THIRD PARTIES AND DATA.
Limited Disclosures to Third Parties. We may provide Mobile Data to our subsidiaries, partners, and other affiliated companies for the purpose of processing such information. We may also share Mobile Data when we believe in good faith that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) detect, prevent, or otherwise address fraud, security, or technical issues, or (c) protect against harm to the right, property or safety of PPLCONNECT, its users or the public as required or permitted by law.
OTHER THINGS YOU SHOULD KNOW
Security. We use a variety of security measures, including encryption tools, to maintain the confidentiality of Personal Information. We use commercially reasonable efforts to ensure that all Personal Information is stored and maintained in a secure environment. All data is encrypted during transmission across our platform. To protect any data you store on our servers, we also regularly monitor our system for possible vulnerabilities and attacks, and we use a tier-one secured-access data center. However, since the Internet is not a perfectly secure environment, we cannot ensure or warrant the security of any information transmitted through use of the HotelMyPhone Service. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please help keep your account safe by using a strong password.
Access and Accuracy: You have the right to request a copy of the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. We will endeavor to deal with all requests for access and modifications in a timely manner and we will make every reasonable effort to keep your Personal Information accurate and up-to-date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Information about you enables us to give you the best possible service.
Contact Us. If you would like to access your information, if you have any questions, comments or suggestions about PPLCONNECT’s privacy practices, please contact us at: firstname.lastname@example.org.
Last Updated: December 8, 2014